Refund & Cancellation Policy

1. Understanding Fee Components

Every transaction made with RegistrationSarthi consists of two distinct components:

• Professional Advisory Fees: The charges paid to RegistrationSarthi for drafting, CA/CS consultations, legal verification, document preparation, and government liaison.
• Statutory Government Fees: Mandatory fees paid directly to the Consolidated Fund of India or respective State Government treasuries (e.g., MCA SPICe+ filing fees, stamp duties, trademark official fees, GST application fees, municipal trade license charges).

2. Cancellation Prior to Work Commencement

If a client requests cancellation of an engagement before our legal team has commenced drafting charters (e-MOA, e-AOA, LLP Agreement, Deed) or generating Digital Signature Certificates (DSC), a full refund of professional fees minus a nominal 10% administrative banking transaction fee will be issued within 5 to 7 business days.

3. Non-Refundable Statutory Government Fees

4. Rejection Due to Procedural Error on Our Part

In the rare event that an application is rejected by the Registrar of Companies (RoC), GST officer, or DGFT desk solely due to a procedural drafting error, clerical negligence, or oversight committed by our team, RegistrationSarthi will:

• Re-file the application at zero additional professional cost; OR
• Issue a 100% refund of the professional fee paid to us for that specific service.

5. Client-Side Non-Compliance & Ineligibility

Refunds will not be entertained in the following client-side circumstances:

• Submission of fraudulent, forged, altered, or illegitimate identity proofs or address documentation.
• Failure to provide mandatory Aadhaar OTPs or director signatures within statutory filing windows.
• Change of mind after the corporate entity has already been incorporated or registered with the government.
• Statutory name rejection where the client insisted on a name despite prior written CA advice regarding trademark conflicts.

6. Refund Processing Timelines

Approved refunds will be processed within 5 to 7 working days from the date of formal approval. The credit will be remitted to the original payment method (Bank Account, UPI, Credit/Debit Card) used during checkout.